OfficeEarth-Virtual Reception

Imagine having your entire call management at your fingertips... You dont need to imagine, just download this app and manage all your calls, quickly update the greetings and scripts, listen to recordings of your calls or update whether you are available for calls to be transferred to you or not.

KEY FEATURES

*Sign up
*Snapshot of your usage and activity
*Update your business greeting - how we answer your calls
*Update your staff members or their details
*Set yourself as available or not to take calls - if call transfer is required.
*Create or edit Call Profiles
*Push notifications

Call Profiler

We are not a one-size-fits-all service. To be a premiere 24/7 receptionist service, we allow unlimited outcomes for different call types. We know that your business gets different calls and different types of calls need to achieve different results. Some client calls are best handled by a short message which will result in someone from your team contacting them later. Other types call for prompt attention and need transferring to the nominated staff member. We provide you with the flexibility to choose the greeting and script your clients hear from the receptionists and the information provided to callers. Your receptionists now have the knowledge about your business and our proprietary Call Profiler propels our 24/7 receptionist services to the next level. An extension of your team.